PDPSI  or Personal Data Protection Standard of India was unleashed in February 2019 with an article here titled “A step beyond BS 10012 and GDPR-Personal Data Protection Standard of India-PDPSI”. 

At that time there was a need to create an Indian substitute for BS 10012. Subsequently ISO 27701 was also introduced. But both looked at PIMS from the GDPR angle. While that was the requirement in the international scenario, recognizing the need to introduce an India specific framework for Personal Information Management, the undersigned introduced the concept of PDPSI.

PSPSI was an extension of the IISF 309, which was a framework developed by Naavi in March 2009 for compliance with ITA 2000 and revised subsequently from time to time.

IISF 309 focused on ITA 2008 compliance of which Section 43A compliance along with other sections like Section 72A, 79 etc formed the Privacy part.  PDPSI however was more focused on the PDPA 2018 which became available in December 2018.

Hence PDPSI was the first Privacy Protection Framework of India.

Since  2019 when PDPSI was launched, Naavi.org has been discussing the various aspects of the standard along with the DTS system a version of which was called “Naavi’s 5X5 DTS system” which had been launched a little earlier on the new year day of 2019.

Recently FDPPI adopted PDPSI and went ahead in creating an infrastructure for developing Lead PDPSI consultants and Lead PDPSI auditors. The FDPPI version of PDPSI was developed on the basis of PDPB 2019 and with lot of discussions with professionals who had experience in ISO and other audit systems. As a result the  current version with 12 standards and 50 implementation specifications emerged and was used in training prospective Data Auditors.

With the recent release of IS 17428, there are a few who think that IS 17428 is the first PIMS framework for India. But I would like to correct this perception. IS 17428 is the second framework from India.

PDPSI remains the first Privacy related framework to be developed in India.

We however would like to call it “Personal Data Protection Management System ” (PDPMS) while ISO 27701 uses the terminology of PIMS (Personal Information Management System) and IS 17428 uses the terminology of “DPMS” (Data Privacy management System).

IS 17428 however presents itself more as a framework for complying with GDPR in India though it makes a reference to ITA 2000 and Section 43 A at some places.  Whenever ITA 2000 is referred to, the IS 17428 speaks as if it is a third country law. Hence IS17428 appears to be an Indian Framework with the focus on data protection laws outside India. It does not recognize the law in the pipe line represented by PDPB 2019. This is one of the biggest disappointments about this framework.

This framework is driven by industry representatives, NASSCOM and DSCI which have been in the forefront of pulling down PDPB 2019 and perhaps this has reflected in the released document. Even the Annexure on legal provisions in India on Data Privacy speaks of the Indian Constitution and Section 43, 43A, 72A and Section 85 of ITA 2000/8 along with a multitude of other laws and sectoral regulations but avoids a mention of PDPB 2019.

Where the IS 17428 has erred is not recognizing the concept of “Due Diligence” which is mentioned under the Section 79 rules under ITA 2000 and also a part of the “Reasonable Security Practices” under Section 43A.

The concept of “Due Diligence” does not restrict itself to the written words in a statute or regulation but represents absorption of the environmental experiences into the operations of an organization.

If a law such as PDPB 2019 has been contemplated and presented in the Parliament and the principles of the Bill have already been implemented in some of the Government projects such as the NDHM (National Digital health Mission) project,  it must be recognized as constituting the “Due Diligence”  and part of the “Reasonable Security Practices”.

Hence PDPB 2019 at least deserved a mention in the footnote.

We donot know whether IS 17428 will be revised after PDPB 2019 becomes a law or the industry will try to claim that IS 17428 is bigger than PDPA -India and challenge the DPA into accepting IS 17428 as “Deemed Compliance” of PDPA -India.

Going by the past history the NASSCOM/DSCI views on Data Localization, Financial Information as Sensitive Personal Information etc., it appears that IS 17428 may be used as an instrument to suggest to the DPA that “If I am IS17428 compliant, you cannot question me on compliance of PDPA”.

I hope whoever takes the responsibility of being in the  DPA as chairman or Member would steer clear of using the terminology of “Deemed Compliance used in the Section 43A notification under ITA 2000” and leave it to the market to adopt the best available framework because the ultimate responsibility for compliance lies in the implementation of the framework by the organizations. Frameworks can be tools to guide but Certificates cannot substitute implementation on the ground.

As a  veteran watch dog of the developments in Cyber Law in India, Naavi will keenly watch the developments in this respect and will alert the community if there is any developments in this regard.

I also draw the attention of the Secretaries of Meity, Secretary of Law and the Chief Cabinet Secretary  to such a possibility  ( A copy of this article will be sent to the three secretaries for their information).

We however welcome the arrival of the Chota Bhai IS17428 to the field of Indian Data Protection Frameworks so that the family of frameworks becomes bigger and there will be more variety. PDPSI will absorb all essential requirements of Privacy Management and will be an “Inclusive” framework. Yet it will try to maintain some key differences so that it will be different from the rest. PDPSI will undergo frequent upgradations as would be dictated mainly by the developments of the Personal Data Protection regulation in India. Being dynamic would be one of the strengths of PDPSI.

Leaving this controversial issue aside, let us get back to our discussion on PDPSI as the big brother of IS 17428 and how much of the traits of PDPSI have been absorbed in IS 17428 and why PDPSI deserves a tag line… Essence of the Essential and yet different by a distance. *

(*सब का सार, फिर भी, अलग…by Far orಎಲ್ಲದರ ಸಾರ , ಆದರೂ ವಿಶೇಷಗಳ ಆಗರ )

Naavi

(Watchout more in this Big Brother Series on PDPSI)

 

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Inclusive but Different

The Bureau of Indian Standards has released the IS 17428 part I and Part II as Data Privacy Assurance Requirements and Guidelines.

FDPPI has already released the PDPSI standards which are inclusive of the ISO 27701 which is a GDPR based Personal Information Management Standard (PIMS).

We welcome the release of IS 17428 and ensure that PDPSI would be inclusive of the best practice indications in IS 17428.

However PDPSI will stand out as “Inclusive but Different” and continue to be a unified  “Certifyable Standard” for compliance of data protection  regulations.

PDPSI compliance will therefore be inclusive of the essence of IS17428 compliance while the vice-versa may not be true. However, if there is any conflict between IS17428 and PDPSI, the PDPSI will call out the conflicts.

More information about how the IS 17428 will merge with PDPSI will be provided in due course.

Naavi

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Pick a premier Privacy Certification Program from FDPPI

 

FDPPI, the premier Privacy and Data Protection organization in India is offering a single stop Combo certification leading to Certified Global Privacy and Data Protection Consultant. Top performers will have an opportunity to be also accredited as Certified Global Privacy and Data Protection Auditors.

The program is available on tap through online video streaming courses followed by online examinations.

The total cost of three certifications, Module I on Indian Data Protection laws, Module G on Global data protection laws and Module A on Audit skills will be available at a total cost of Rs 30000/-.

Register today at www.fdppi.in.

Naavi

 

 

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Rise of a Data Protection Collossus

Since 17th September 2018 when FDPPI was born, FDPPI has traversed a long journey in a relatively short time.

In order to keep on record some of the developments for the information of new members who are joining the organization, I try to give below a brief narration of the developments.

Details about FDPPI constitution, membership etc is available at different sections of this website.

In essence, FDPPI is an organization of the Data Protection Professionals, for the Data Protection Community.  The “Supporting Members” are the delivery channels through which FDPPI renders its services to the community.

Individual members are provided with many services for knowledge enhancement, Certification and Career advancement as explained here. Additionally Companies are provided with “Corporates Services”  to help them in implementing Data Protection

Jnaana Vardhini

One of the first objectives of FDPPI was to spread awareness of Privacy and Data protection in India so that India does not lag behind the world in the field of Data Protection. Accordingly, FDPPI started with a series of weekly webinars under the “Jnaana vardhini Series”.

Upto end 2020, 54 webinar sessions had been conducted and in 2021, so far 4 sessions have been conducted. In these 58 sessions, FDPPI has tried to disseminate knowledge about Privacy and Data Protection. Most of these sessions are available as video recordings in YouTube.

Additionally a messaging group “FDPPI Knowledge Group” functions on Telegram and doubles up as a communication between members and other guests who have been admitted to the group and also to spread knowledge through discussions. Since most of the members are themselves experts in the field knowledge acquired by sharing is immeasurable.

In addition to the weekly webinars FDPPI members have been conducting free educative sessions on many other forums and created a treasure house of knowledge for persons who would like to understand the Data Protection and related concepts.

Indian Data Protection Summit 2020

As a further step towards spread of professional knowledge, FDPPI conducted the Indian Data Protection Summit 2020 as a virtual summit along with the Bangalore Tech Summit held by the Government of Karnataka in November 2020.

CDPP Programs

In a further bid to provide professional certification programs, FDPPI created a series of Certification programs namely

a) Certified Data Protection Professional-Module I (Covering Indian Data Protection Law)

b) Certified Data Protection Professional-Module G (Covering Global Data Protection Laws)

c) Certified Data Protection Professional-Module A (Covering Data Audit Skills)

These certifications were offered independently as a part of a 5 module larger program in which modules on Technology and Behavioural Skills are due to be introduced in future.

Each of these programs were conducted as online training followed by an online examination. After the programs were conducted online, recorded sessions were made available through an “On Demand, Video Streaming Facility” so that the certifications can be availed on tap by interested persons.

Those professionals who have completed all the three programs were further recognized as “Certified Global Privacy and Data Protection Consultant” or “Certified Global Privacy and Data Protection Auditor”

The Consultant or Auditor so certified have been considered eligible to provide services related to implementation of data protection compliance in organizations and certification of organizations along with an assessment of DTS (Data Trust Score).

It may be noted that most of the persons who are certified under these schemes have also been professionals who might have the experience of similar certification programs conducted by other international orgnaizations like IAPP which conducts certification programs on GDPR and other international laws and have found the FDPPI certifications extremely valuable.

The objective of FDPPI certifications is to ensure that there is an distinctive knowledge enhancement and evaluation of understanding through examination so that the certified persons can be expected to be useful to their respective organizations. It is not simply experience based nor on mere attendance of training programs. This has been appreciated by all the professionals.

In the event the Indian Data Protection Authority introduces any criteria for accrediting Data Protection Auditors or Data Protection Officers, FDPPI certified professionals are likely to start with an advantage in terms of the knowledge requirements.

FDPPI has guaranteed that all those who have currently undergone the training for Module I on Indian laws will be provided with a one time n additional bridging session when the Personal Data Protection Bill 2019 becomes a full fledged laws.

Subsequently programs for continuing education would be introduced so that Certifications can be kept current.

Since CDPP programs of FDPPI also cover global laws such as GDPR, CCPA, Singapore PDPA, DIFC-DPA, LGPD-Brazil, HIPAA etc., the programs are considered “Made in India for the World” category of service.

PDPSI

The second most important contribution of FDPPI to the Data Protection world has been the introduction of the “Personal Data Protection Standard of India” or PDPSI. A concept which was pioneered by Naavi has been developed and fine tuned into a system which today provides a framework for compliance both as a self implementation mechanism by organizations as well as a Certifiable standard.

The uniqueness of PDPSI is that it is a “Unified” framework that can be used for simultaneous compliance of multiple data protection laws such as Indian PDPA along with GDPR. The sub modules of PDPSI framework provide the adaptability to different data protection laws that can be applied in an organization which has exposure to multiple jurisdictions.

Further PDPSI automatically incorporates the evaluation of the Data Trust Score (DTS) which is a measure of the Data Protection compliance maturity of an organization and is mandatory under the Indian law.

FDPPI has now set up a mechanism for Certifying an Organization through accredited PDPSI auditors.

A Unique feature of the PDPSI audits is that the audits are registered with FDPPI along with DTS and the auditee organization is provided with support subsequent to the completion of the audit through a “Mentoring” program with a limited quarterly consultation to clear any doubts in implementation. Though these are not “Review Audits”, they provide an opportunity for the auditee organizations to tap the experts of FDPPI to get some quick clarifications critical to their implementation of PDPSI compliance suggestions.

PDPSI is another unique “Made in India for the World” contribution of FDPPI. It is an open standard and will relieve the complying organizations from the burden of proprietary international standards.

DPERT

One of the recent services that has been introduced is the setting up of DPERT or Data Protection Emergency Response Team on the lines of the CERT organizations that function in the domain of Cyber Security.

The DPERT would be a team of experts chosen by FDPPI and would provide some quick suggestions for any reference from organizations who report any suspected Personal data breaches.

DPERT will work in close association with the law enforcement authorities and regulators and assist the companies in taking right decisions in times of a crisis.

DPERT will remain a free service to the society and where an in depth consultancy is required, will guide the companies accordingly.

DDMAC

DDMAC or Data Disputes Mediation and Arbitration Center is another unique service that FDPPI is bringing to the society and is in the final stages of introduction.

DDMAC is  a platform which can be used both offline and online for dispute resolution in the Data Processing industry. DDMAC will develop  a set of neutrals who are experts in data related regulations  and also trained in the art of Mediation and Arbitration. It will be available to be used by Data Fiduciaries and Data Principals to redress their grievances through ADR processes including Mediation and Arbitration.

DPJI

In order to ensure that knowledge dissemination to professionals occurs in a formal manner, apart from the information made available through the website of FDPPI, a journal titled “Data Protection Journal of India” has been started by FDPPI in 2021. The journal will be available at www.dpji.in.

Future Developments in pipeline

The above narration captures some of the developments in FDPPI till date. We will update this further. FDPPI is negotiating several collaborations some of which will fructify shortly. FDPPI is also working on additional projects including an award for the “Data Protection Champion” etc.

FDPPI has more than 150 professional members today and each one of them is an expert in his own domain. FDPPI being an aggregation of these professionals it has all the strengths of these professionals within its umbrella. FDPPI’s strength is therefore not limited to its employee force and hence when the full potential of its members is harnessed, it will be one of the biggest Data Protection Consultancy organizations in India.

Let us look forward to glorious days ahead and welcome more members to join this movement.

Naavi

 

 

 

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DPERT is now ready

FDPPI, the pioneering institution focusing on empowering the Indian community to be Privacy and Data Protection Compliant, has set up a Data Protection Emergency Response Team (DPERT) as part of its commitment to the Data Protection industry to assist in the development of a nationwide data protection environment.

The DPERT will be constituted as part of FDPPI which is a Not for Profit organization registered under Section 8 of Indian Companies Act.

DPERT will consist of a group of voluntary data protection professionals who would provide immediate guidance to any organization confronted with an emergency response requirement in the event of a suspected personal data breach event.

The members of DPERT will remain anonymous and the first response is a free service.

DPERT can be contacted through e-mail here: DPERT 

In view of the need for immediate contact, any person trying to contact DPERT may also send a message to Naavi through WhatsApp or Telegram or e-mail. On receipt query would be circulated to the Team members and a response would be sent ASAP.

Naavi

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FDPPI’s new mission… Data Protection Emergency Team (DPERT) envisaged.

The Audit is always a “Snapshot concept”. The auditor gathers his observation and as on the date of his certificate adds his disclaimers that to the best of his knowledge and in good faith and based on the evidences  provided, he certifies that the organization is compliant. The Certification sponsors do their best to properly accredit auditors with training and imbibe a culture of responsibility and ethics  to ensure that audits are meaningful.

However industry practitioners know that some accredited auditors take their work lightly and issue certificates without proper assessments.

The auditor escapes his responsibility because the moment the audit is over, it is entirely the responsibility of the organization to maintain the controls suggested and taken on note during the audit. While we can understand that the auditor cannot take more responsibility on an ongoing basis, from the point of view of the CEO, it is often felt that audit is a money making game and it has no real value to the organization.  Organizations still go through audit certifications because the customer feels more assured and it has become a ritual to ask for certifications.

We need to change this perception of auditors and the perception on the system of audit. Audit is not a money making tool. It should be an instrument of change in an organization.

Naavi therefore suggests what could be a revolutionary concept in IS audits through the PDPSI (Personal Data Protection Standard of India framework that is being developed through FDPPI. (Foundation of Data Protection Professionals in India).

FDPPI has envisaged the engagement of PDPSI in two modes namely “Consultancy” mode ” Audit” mode. In the consultancy mode, a PDPSI consultant works with an organization to conduct a Risk assessment, develop a Gap analysis report. The PDPSI comes with a table of  “Model Implementation Specification” (MIS) and it could be basis on which the gap report emerges. But the organization may decide that they have a certain level of  “Risk Appetite”  and hence all controls in the MIS is not relevant for them and they would like to implement only a truncated version of MIS.

This truncated version is what is referred to as “Adopted Implementation Specification” (AIS) and is like the “Statement of Applicability” or SOA.  The AIS is supported by a “Variance Justification Document” (VJD)  where there is a documentation of why the organization thinks that a suggested MIS control is not relevant or needs modification. This concept is similar to the HIPAA concept of “Addressable implementation specifications” in its security rule.

The PDPSI consultant will work with the organization until this AIS with VJD is signed off by the top management. This AIS will then be the “Implementation Charter” for the DPO. If the implementation charter is faulty, then the responsibility is with the management. The DPO’s role is to understand and implement the AIS in good faith.

The PDPSI auditor when he enters the scene will ask for the AIS. If it is not available, the auditor will conduct his own risk assessment, develop a gap report and submit it as the first deliverable. He will then wait for the management to either give a go ahead for the gap report as presented which means that the MIS becomes identical with AIS. If not the management may come up with its own VJD and fine tune the MIS into its approved AIS which becomes the implementation boundaries set by the company for itself.

The Company may take a stand that they are only interested in the AIS as adopted and the auditor can check if they have done it properly.

The PDPSI auditor therefore looks at the AIS item by item, calls for evidences and decide whether the AIS items have been implemented “Satisfactorily” or “Not”. This is a binary decision and for an organization there has to be 100% satisfactory report. Where there is a “Not satisfactory” remark, the organization can justify its non compliance based on a new VJD. The auditor will go with the decision of the company and close his audit.

However, every PDPSI audit also involves a DTS (Data Trust Score) assessment and in this document, the auditor will express his own view on how good is the implementation with reference to the MIS. If an organization is callous and truncated the MIS to an unjustifiable AIS, then it will suffer from a low DTS. The auditor need not fight with the organization and forced to issue a “Satisfactory” report when he is really not satisfied. In effect in this system the auditor’s report only says “I am satisfied that the Company is in satisfactory compliance with whatever AIS has been adopted”. The DTS expresses the real assessment of the auditor which is provided to the auditee and it is open to them to hide it and not disclose it.

The DTS however is reported by the auditor to the FDPPI and hence it gets recorded and cannot be manipulated subsequently.

The PDPSI system envisages that at the closure of the audit, the auditee will send one “Audit Closure Feedback” to the FDPPI. In this if the auditee has serious reservations on the DTS, it can be sent so that an opportunity would have been given to the organization to object to any DTS element.

After this FDPPI would allocate a mentor for the PDPSI completed audit as an optional service so that the DPO of the organization can on a quarterly basis check with the mentor if there is some action to be taken. For this purpose the DPO may discuss any significant “Incident” in confidence and get a feedback whether he needs to make further investigations etc.

This “mentoring” service ensures that FDPPI continues to be in an engagement with the client and does not drop him like a hot brick once the audit is closed and payments are settled.

The role of a “Mentor” is however limited and lower than the role of the “PDPSI Consultant”. Also the Mentor will not be the same person as the auditor. He can however be a consultant if required. Mentor will fulfill the role of providing a quick feedback in crisis situations will be like an “Emergency Consultancy” service so that DPO will have a friend to consult in times of need. He will be a “Friend of DPO”.

The auditor and the mentor would be offering their services under FDPPI disclaimers. Consultant is engaged by the company on a contractual basis.

PDPSI is a pioneering system and the SOPs are under development. But the end objective is clear. The PDPSI is meant to support the Data Protection Eco system on a continuing basis and is not meant to be only a money scooping activity.

FDPPI will develop a “Data Protection Emergency Team” (DPERT) which will have a pool of mentors from whom the service would be provided. Only FDPPI certified consultants/auditors would be constituting this DPERT.

We are aware that in the sceptic world, the intentions of FDPPI will have to go through a process of testing and trust building. The team of FDPPI is working towards establishing the trust of the organizations and we welcome the views and suggestions of experts.

Naavi

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