Daily Archives: April 29, 2013

Migrating to Adaptive Authentication

Banks in India have been traditionally using the “Legally Non Compliant”, “Password based Authentication” for their E Banking requirements. As a result there are frequent customer-Bank conflicts where the customer demands that Bank should undertake the liability on account of … Continue reading

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Banking Ombudsman Scheme under Review

As one of the follow up measures of Damodaran Committee report on Customer Service, RBI has set up a committee to review the Banking Ombudsman scheme. (Refer details here). Members of the public who have their views on the functioning … Continue reading

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