Amazon is considered one of the biggest book selling platforms and lists books for sale from many publishers and distributors. However getting registered as a seller in Amazon is with certain formalities and only authorized sellers can sell their wares on the platform.
I am sure that the contract between the seller and Amazon does include prohibition of infringement of copyright or sale of fake products etc. Amazon may claim that they do their due diligence which occasionally may fail. However even in such cases, they should respond when a complaint is received.
However, Amazon.in is not a Cyber Law Compliant organization in India and there is no grievance redressal officer as prescribed under Information Technology Act 2000/8 (Section 79) to whom a complaint can be easily addressed. There are help e-mails but all of them are directed to product buyers and any issues related to the purchase of the product.
I recently came across what I consider as a suspected fraud for which I am seeking the explanation of
2.Notion Press, Chennai
3. Atlantic Publishers and Distributors, Delhi
Of the above, Atlantic and Bookswagon are selling the book for which I hold the copyright and at a price different from what I have authorized the publisher M/s Notion Press.
Had these publishers taken permission from me or Notion press, and shared the royalty, then it would have been a valid transaction. However they have not.
I am waiting for the response from Notion Press, in particular from Mr Bhargava Adepalley, Naveen Valsakumar and Jana Pillay the Co-founders and also Amazon before coming to a conclusion about their involvement in this fraud.
P.S: Since releasing the above note, I have received clarification from Notion Press as follows:
Notion press has withdrawn paper back sales on Amazon temporarily because of the COVID lock down though they continue to take direct orders for which link is available on here
Amazon has therefore opened up the paperback sales from Ingram distributors who are buying the international version and supplying it in India. These books are printed abroad and sent from there and hence the pricing is on international prices converted into INR. Notion Press has assured that the sales will be reported by Amazon in due course to Notion Press and royalty as applicable to international sales would be credited to the author’s account.
I am also informed that after Notion Press resumes supply to Amazon and Flipkart, the book’s local price would reflect.
I thank Mr Naveen Valsakumar, Co Founder and the team for providing me the clarification.
Had Amazon put a footnote that the paperback version is available from outside India when people log in from Amazon.in, this confusion could have been avoided.
I have made necessary edits in the first version of the post.