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The honourable Minister of Civil Aviation Mr Ashok Gajapati Raju has earlier taken many customer friendly measures to improve the aviation service and now here is another occassion for the ministry under his leadership to show that it cares for the customer.

All of know that Air India as a National Indian Carrier  has quietly given away its leadership in the industry to private competitors and today is struggling to remain relevant. While there are some die hard people like us who still want to support the air line, time and again it has the habit of coming up with some misdeed or the other.

Unfortunately, this time I was personally the victim of  what I deem as a “Corrupt” practice as explained in my previous article . Following the event, I have now brought it to the notice of the Ministry both Mr Ashok Gajapathi Raju and also Mr Jayant Sinha and will await their response.

I would like all the employees of Air India to understand that “Unauthorized Modification” of data inside the computer is a cognizable offence under Sec 66 of the Act. I am sure that there will be an attempt now to erase some of these data which will also be an offence under Section 65 of the Act. Whether it is the operator at the counter who is responsible for the offence or his boss who has authorized the changes, has to be decided by the evidence. Obviously there will be vicarious liability on the executives since they have to set the policies of how such alterations can be made. In the current instance, I have pointed out that the Air Port manager has tried to justify the offence until the last moment and but for my determined counter argument would have abetted the completion of the crime.

I also would like to point out passengers such as Ms Priyanka Gupta that being the beneficiary of such a fraud makes them also part of the conspiracy and answerable to the law however innocent they may otherwise be.

I am fully aware that some times registered passengers do turn up late for check in due so some problems such as traffic issues etc and at those times we have heard Air India staff turning down their check in  for even a few minutes delay. In the instant case however, they dared to randomly chose some passenger who has already checked in and waiting some where in the Air port for the delayed flight to start and deleted his check in.

I donot understand how they planned to handle the situation at the boarding gate and whether the affected person could be bullied into accepting a situation where he is off loaded for no fault of his.  Probably they made the mistake of chosing a person who was already inside the airport and would definitely arrive at the boarding gate instead of some body who had not yet reached the airport when the preferred customer was sought to be accommodated.

I have requested the ministry to investigate in the matter.

Let’s us wait and see how they respond. If possible we can watch over an RTI trail how they handle this complaint in the next few days. Since I have made this a Cyber Crime Complaint, I hope police in Delhi will also take note and suo moto start an investigation of their own.

I I have forwarded a request to APAI ( association of air passengers)  to take up this matter for further follow up.

Anybody else who have had similar experience in the past should also take up their complaints with the minsitry so that they know the seriousness of the situation.

Naavi

I hereby report that On 13th December 2016, a Section 66-ITA 2000/8 offence has been committed by some of the employees of the Air India counter at the Indira Gandhi International Airport and seek action both by the Police in charge of the IGI terminal and the Ministry of Civil Aviation. This is an offence which carries three year’s imprisonment and is cognizable.

The incident involves unauthorized cancellation of a checked in passenger and allocation of the seat to another passenger for some consideration to be established in the further investigation.

The proof of the offence is available in the computers at the Air India check in system and the CCTV cameras in the airport between around 6.30 PM and 11.30 PM on 13th December 2016. The CCTV footage and the Computer records pertaining to the incident is an evidence of a cognizable offence and  need to be seized as evidence and should not be destroyed.  If deleted, it would amount to another offence under Section 65 of ITA 2000/8. Since I am marking copies of this open complaint to the authorities in the Civil Aviation Ministry as well as the IGI terminal, all of the authorities will be considered as notified and any action not to hand over the evidence under any pretext will be considered as further compounding the offence.

The intended victim of the offence was the undersigned (Vijayashankar Nagaraja Rao) registered passenger by AI 504 scheduled to leave at 20.30 hours but delayed first upto 22.30 and subsequently upto 23.30.

The suspected beneficiary was another registered passenger by name Ms Priyanka Gupta.

The offence was authorized by the “Station Manager” or such official and was endorsed by the Airport Manager.

The victim fought for his rights and ultimately ensured that the intention of the perpetrators of the offence was thwarted. However the incident remains to be a punishable offence and requires further administrative investigation as to the possibility of corruption of some of the officials.

Though the grievance was redressed,

The charge of Section 66 ..Unauthorized damage to information residing inside a computer resource  on the employee at the counter who under his log in deleted the passenger Vijayashankar Nagaraja Rao whose cheque in sequence was 8 and allocated the seat 6D in AI 504 of 13th December 2016 stands.

The offence extended to further modify the computer record by insertion of another passenger Ms Priyanka Gupta who was granted check in under the sequence 174 and allocated the same seat 6D.

The conspirators include the “SM” who authorized the deletion and addition.

The airport Manager who called at the final entry counter around 11.15 endorsed the offence and first declared that Mr Vijayashankar Nagaraja Rao has to be off loaded, then threatened that both Mr Vijayashankar and the beneficiary Ms Priyanka Gupta would be off-loaded, until he finally relented to the demand of the undersigned and let him travel. He is also therefore part of the conspiracy and the main accused because of his authority as the overall in charge of the operation.

The airport manager whose photograph is found here in even tried to use physical force to prevent the undersigned from boarding.

The main witness to be examined is the Duty Manager Mr Akbar whose photograph is also enclosed.

All other details should be available in the CCTV footages.

I demand that an extract of all relevant CCTV footage at the time of checking in of Ms Priyanka Gupta as well as Mr Vijayashankar passing through the security check and finally the encounter at the boarding gate for about 45 minutes prior to departure should be provided to the undersigned along with the log records showing the deletion and additions to the check in list mentioned above.

I request that the above information is taken note off by all relevant authorities and a proper investigation is conducted on how the employees can arbitrarily delete any of the passengers who have checked in earlier to accommodate their favourites. I understand that the flight was overbooked and several passengers were off loaded to accommodate some late comers. Investigation is necessary to find out who all were given priority check ins by offloading other legitimate passengers and who authorized such action and on what consideration.

I request honourable minister Mr Ashok Gajapati Raju to immediately order an enquiry and take suitable action against all the erring employees including the Airport Manager.

I am looking forward to receive details of action taken in this regard to follow up later with an RTI application if necessary. The photographs of relevant persons for enquiry purpose.

Description of Photos:

Top Left: Airport Manager: Top Right: Duty staff at the last boarding gate

Bottom Left: Screen showing deletion of passenger already checked in-sequence 8

Bottom Right:  Screen showing new passenger sequence 174

One of the issues bothering ordinary citizens is the fact that Enforcement Directorate has been seizing a lot of new currency notes in many raids even while there is a shortage in the Banks.

So far, the suspicion was only on bank managers and we are aware that both in Delhi as well as in Bangalore several branch managers have been questioned and a few perhaps have been also arrested. The rumour that RBI may cancel the license of Axis Bank also emanated from the reports that several branches of Axis Bank were involved in systematic conversion of old notes to new notes in a fraudulent manner.

Now a report has emerged in social media in Bangalore that RBI may also be directly involved in the exchange of currency at least in one instance in Bangalore.

The whistle blower’s report is specific and it has been forwarded to the PMO. I hope there will be immediate action in this regard.

If this incident has happened in Bangalore, then RBI will not have any moral right to take action against either Axis Bank or any other Bank for the malpractices. Also similar incidents should have happened in many other RBI offices.

It is very sad that these institutions which we need to respect are themselves untrust worthy.

I have already requested the PM to announce a whistleblower policy in this regard and if Mr Modi himself makes a request and provides a channel of communication, then many bank employees both in commercial banks as well as RBI will turn into whistle blowers and we can unearth the huge amount of new currency that is being diverted to the black money holding people, most of whom are the politicians who are crying for the blood of Mr Modi.

If Mr Modi does not take immediate action, these fraudsters who are well connected will drag on this conversion until the end of 5o days limit which Mr Modi has asked to set things right and ensure that the situation will not improve.

Then the budget session of Parliament will also be a wash out with a demand for resignation of Mr Modi.

Waiting to see how this incident is handled by the PMO.

Naavi

After the earlier post in which I had indicated the unusual interest on the topic “Axis Bank” ,”License Cancelled”, one of my friends sent me a news paper report in a vernacular paper in Mumbai reproduced below.

It appears that the number of note exchange frauds reported from Axis Bank is what has triggered this report. However it appears that this is a speculation and is not true.

The article of 2013 was written in the context of the security vulnerabilities . In fact we have written many articles here criticizing Axis Bank for their deficiency in security both in the ATM as well as the Core Banking system. We have also pointed out the unfair attitude of the Bank in handling the customer’s complaints.

However, the current controversy is in the matter of exchange of new notes to favoured parties and assisting in the “Conversion” of demonetized currency. This is more a corruption of the individual Bank managers in different branches. We can fault the Bank for not building a culture of protecting the national interests. But the penalties have to be on individual staff of the branch and probably their regional heads.

In the current situation, it would not be wise for the RBI to take any action to cancel license of Axis Bank and the news report is only a journalistic over reach. However, penalties may be imposed on the Bank for the malpractices in the branch and the penalties may be heavy.

Before RBI moves in, it is the responsibility of the Bank management to take its own action against the erring branches and suspending the branch managers suspected to have committed such frauds.

I hope if the Bank takes sufficient action internally, RBI would be happy.

For the time being therefore let us kill the rumour about cancellation of license of Axis Bank.

Naavi

Added: Both Axis Bank and RBI has clarified later in the day that there is no proposal to cancel the license of Axis Bank.

Since yesterday, a strange surge in interest has been seen in “Axis Bank” in the Netizen community particularly connected to fraud and ATMs and surprisingly on “Cancellation of license”. This was observed by a large number of visitors to Naavi.org particularly to one article published in 2013. This is intriguing and indicates that there is an expectation somewhere that public are expecting some serious penal action by RBI on Axis Bank. I have no clue on the same and just reflect the reading of the data received.

On June 15 2013, we had published an article titled “Axis Bank ATM license should be cancelled by RBI” . In this article, we had highlighted frequent ATM frauds occurring in Axis Bank and had commented

“there is a clear indication that Axis Bank has failed to maintain a reasonable level of security at its ATMs which has caused the losses. It is therefore time for RBI to revisit its ATM security instructions and if it is found that Axis Bank has been systematically neglecting the security at its ATMs, RBI should consider suspending or cancelling the ATM licenses of Axis Bank”

In the last two days there have been nearly 400 visits to the particular page of this article some of the visits being directly out of a Google research “Axis Bank+license+cancel” indicating that there is some specific query on these terms. What is also surprising is that some of these Google queries has come from abroad like USA but most queries has come from India.

This is an unprecedented event and I expect some specific information in the air.

Let’s wait and watch.

Naavi

[This is in continuation of the previous article 0n the subject]

The article which appeared in Economic Times today credited to Ms Namita Wahi tries to put in a legal argument that the recent demonetization of the notes announced on November 8, 2016 was not constitutionally valid. Since there is a PIL being considered by Supreme Court at present, the article could be treated as an attempt to influence the decision of the Court and hence needs to be countered.

In my opinion, the Court need not have even admitted the petition since the admission is a needless intervention into the executive functions of the Government. Additionally, some comments said to have been made by the members of the bench during the preliminary hearings were critical of the Government  indicating an under current of hostility which could have been avoided.

Now the emergence of articles such as what Ms Namita Wahi has authored only adds a voice to the politicians opposing the move for their own selfish reasons and an excuse to the Judiciary to scrap the demonetization move.

In the article, the author has raised the issue of “Power of the Government under Section 26(2) of RBI Act, the constitutional right to property under Article 300A and earlier Supreme Court decision in Jayantilal Vs RBI after 1978 demonetization.

Under Article 300A “No person shall be deprived of his property save by the authority of law”. According to the author, old currency formed part of the “Property” and a mere executive order by the Government/RBI cannot be considered as “due process of law”. Accordingly, the author objects to there being no “Ordinance” or a “Bill passed as an Act of the Parliament” before the demonetization was announced.

In parts of the article, the author is either confused herself or is trying to mislead the public by using the term “restricting fundamental right”.

Property is now no longer considered a “Fundamental Right” and hence no argument can be sustained on “Reasonable Restriction”.

Another objection raised is that the notification is discriminatory between holders of bank account and non holders of bank accounts.  This is perhaps for the fact that holders of bank accounts could exchange upto Rs 10000/- twice a week where as others were allowed exchange of Rs 4000/- only. In my opinion this was an operational guideline and did not affect the legal rights of the holder. Asking for the identity of the person before an exchange is made is only logical and in the context of possibility of money laundering by the black money holders was a necessary precaution. Considering bank account holders as identified persons was therefore a reasonable ground for providing a higher exchange to them.

All the temporary measures such as restrictions on withdrawals did not extinguish any rights of the holder since he can exchange the currency anytime upto March 2017 under various means.

The problems that the daily wage earners etc are facing is a creation by their masters who are refusing to pay them through alternate means and the Government cannot be faulted for this.

Now coming back to the “Right to Property”, I think we need to consider “Currency” as a “Guaranteed obligation” and not as a “Property per-se”. It is an “Actionable Claim” against RBI Governor and has to be treated as such.

The argument of “Compulsory Acquisition of property without due process”  does not arise because firstly currency is not property and secondly there is no compulsory acquisition.

If any person is in possession of the demonetized currency, they have been given avenues to surrender them into their Bank account upto December 31, 2016 or to RBI upto March 2017 and their entire holding is available for them to withdraw. If however they cannot explain their source of income etc, it is a matter outside demonetization and has to be settled with the tax authorities. The scheme of payment of extra tax to regularize the deposit is an alternative which the account holder can opt at his own volition.

As regards the comment that “insofar as the government failed to ensure that 100% of the population had bank accounts prior to the issuance of this surprise notification, the classification may be assailed as arbitrary and violative of the right to equality under Article 14.”,  it is necessary to state that once every bank was authorized to open “Zero Balance” accounts, there was no restriction on any person opening a bank account. If any person has not so far opened an account, there is time upto December 31, 2016 to still open the account and deposit the old currency holding.  Hence the contention of the author is arbitrary and malicious.

It is important to realize that it is the fundamental duty of a citizen of this country to support an executive action which all of us know has throttled the fake currency holdings, the Naxalites, the Terrorists and the Pakistani currency suppliers besides the Indian black money holders. This obligation applies not only to ordinary citizens but also to the intellectuals like Ms Namita Wahi as well as the members of the judiciary.

Some other commentators are arguing that an amount of Rs 11.5 lakh crores was expected as black money in circulation and since most of it appear to have been deposited in the Banks, the Government may have failed in its objective. But we must remember that firstly the estimation of 11.5 lakhs may be wrong and may not include the currency supplied by Pakistan and what was hoarded by some individuals and kept out of circulation.

The hardships that people are facing today are the result of the handiwork of corrupt Bankers and Politicians who have diverted the supplies of new currency and has to be handled separately.

The need for confidentiality and the delay in calibrating ATMs are understandble and cannot be justification for questioning the demonetization issue.

Similarly the need for cyber security being strengthened, digital payment systems to be made free, introduction of cyber insurance, RBI circular of Aug 11 to be expedited are all desirable and we can rap the Government  for inaction in not doing enough in this regard. But again this is no reason to fault the decision of demonetization.

The possible economic slow down is a conjecture and there is no basis for even Dr Man Mohan Singh to arrive at a reliable estimate. The very fact that all politicians are opposing the move vindicates the Government that they have really caught the opposition napping and driven them crazy. Some of them are colluding with organizations and media and trying to mislead the public and possibly give some material for the Judiciary to take an adverse view of the demonetization decision.

The Supreme Court however must realize that they donot have a realistic option of putting the clock back however much they may wish. If they do, the respect that judiciary have today will take a big dent since the people will see it as an attempt to protect the black money within the system.

Alternatively, the Supreme Court, may consider demanding an immunity for the Judicial community from being questioned on “Unexplained Income” by  tax authorities declaring any such move as “Contempt of Court”. This can be justified as preventing undue pressure being put by tax authorities on the members of judiciary. Probably Government also may consider such a proposal acceptable for strategic reasons to maintain the harmonious relationship with the judiciary.

I will not be surprised if this prediction comes true.

Naavi