In the aftermath of the Gurgaon BPO fraud, it has become necessary for all
BPOs to discharge their responsibility of training their staff on “Cyber
Ethics”. Lack of such training could be held as a failure in the “Due
Diligence” process of the organization.
Naavi who is a pioneer in Cyber Law Education in India and Cyber Law
Compliance Audit and Certification has structured a programme for training BPO
employees on the minimal ethical knowledge required , and certifying them as
“Ethical BPO Professional”.
Additionally, Cyber Law College has also proposed to conduct workshops even
for the "Aspiring BPO Professionals". This will be for students who are not
BPO employees, but are intending to be one. The certificate will be called
"Provisional" and will be upgraded after their employment in a BPO.
The programme will be administered as a 3 hour in-house training for the BPO
with batches of 30 persons each. Every participant would be exposed to an exit
test , made to sign an "Ethical Declaration" and provided a certificate
by Cyber Law College as "Ethical BPO Professional". A register of such
trained personnel will be maintained by Cyber
Evidence Archival Center of Naavi.
Similar module of training geared towards IT Software Professionals is also
available. This will be administered to Software professionals and will be
called "Ethical IT Professional Training". These professionals will
also be provided the requisite certification and entry into a register to be
maintained by Cyber Evidence
HR Managers interested in such programmes may contact Naavi, through e-mail
firstname.lastname@example.org or mobile 9198410-30123
June 28, 2005