Preventing Online Credit Card Frauds

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In a recent case of Credit Card fraud busted by the Chennai Police, it  was found that the Credit card particulars had been stolen from many hotels in several foreign cities such as Singapore. These were used in preparing duplicate credit cards through which purchases were made from shops in Chennai.

The incident highlights the risks that are inherent in the use of Credit Cards. Netizens have always been very skeptical about use of Credit Cards for online purchases fearing the stealing of credit cared information and their use on the Internet. Lack of "Signature" was the principle reason for the fear.

This fear has been one of the reasons for the slow growth of E-Commerce and perhaps also contributed to some of the dot com failures also.

In the initial days of E-Commerce, there were incidents where "Pseudo Sites" were created to gather credit card information in exchange of some service. Many of the E-Commerce sites used to save the credit card details on the web server which were hacked into and information stolen. Some time, the unencrypted flow of credit card information was collected by an eves dropper. All these are now things of the past. At present the E-Commerce sites use various measures to prevent misuse of Credit Card data. Firstly, there is encryption of data between the client's browser and the E-Commerce site. The Credit card information also is sent directly to the payment gateway and the E-Commerce site avoids storing of the data on its servers.

As a result of some of these measures, exchange of Credit card data online is safe even though the authorization itself is done on the basis of information otherwise found on the face of a credit card.

Some of the E-Commerce sites today take a precaution to ensure that the billing address on the card and the destination of goods purchased are same to ensure that there is no third party who is benefiting from the purchase. This some times creates an embarrassment when a person is trying to send a gift to another person. One of the precautions that Indian E-Commerce site owners are adopting in such cases is to verify from the destination address the genuineness of the transaction and the relationship between the credit card holder and the beneficiary.

It can therefore be said that the biggest risk for credit card frauds online is not from online security problems but  from the possibility of the credit card data being stolen offline in a hotel or a shop where the user parts with the card for some time.

Prevention of Credit card frauds online therefore involves prevention of the leak of credit card data offline.

It is therefore necessary for the Credit Card companies to issue separate cards for Net purchase and do not issue universal cards. For the same reason, the biggest risk is for persons who hold credit cards that are accepted globally and on the Internet and it would be better to de-link online validity of Credit cards from offshore validity as well as onshore validity.

Let's hope that the Chennai Credit Card racket will open the eyes of the Credit card companies to issue Internet Credit Cards as well as Off-shore Credit cards  as "Add-On" cards and make the parent card invalid except for on shore transactions.

Naavi

December 11 , 2002

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