The Dilemma of Cyber Cafes..Phase II

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On  May 20, 2001, naavi.org (also Naavi.org) had commented on the proposed move of the Mumbai Police to introduce ID cards for all Cyber Cafes. naavi.org had highlighted the practical difficulties in imposing such measures.

On May 29, 2001,  M/s Jayesh Thakkar and Sunil Thacker wrote a letter to the Hon’ble Chief Justice of the Bombay High Court complaining about the proliferation of pornographic sites on the Internet. The letter was treated as suo motu Writ Petition and came to be numbered as Writ Petition 2611 of 2001. During the subsequent hearings, the Internet Users Association of India (IUAI) was permitted to intervene in the matter. The Government of Maharashtra and the Union of India were also before the Court.

On September 28, 2001, the Division Bench of the High Court, presided over by the Learned Chief Justice passed an order appointing a Committee to suggest and recommend ways, measures and means to protect/shield minors from access to pornographic and obscene material on the Internet. The High Court Committee comprised the Deputy Commissioner of Police, the Chairman and Managing Director of VSNL; Mr Vijay Mukhi or another authorised representative of the IUAI; Mr S K Nair, Advocate, and Mr Gautam Patel, Advocate.

The committee submitted its report on January 30th, 2002, making recommendations on the regulatory and educational issues concerning "PROTECTING MINORS FROM UNSUITABLE INTERNET MATERIAL"

The Committee felt it was inherently impossible – or, at the very least, impractical – to evolve a common set of regulations governing all classes of service providers.

In analysing these individual capabilities and limitations, the Committee narrowed its focus – bearing in mind the overall objective reflected in the High Court order – to the following issues:

(a) Blocking of sites, generally;

(b) Preventing minors from accessing unsuitable material from Cyber Cafés;

(c) Preventing the publication or propagation of pornography from Cyber Cafés;

The Committee dealt separately and extensively with issues raised by Cyber Cafés. Matters related to online portals, ISPs and ASPs were considered less extensively.

Regarding Cyber Cafés, the Committee further separated the general issues into subsidiary components:

(a) Issues specifically involving minors;

(b) Issues applicable to Cyber Cafés generally, whether used by minors or adults;

(c) Issues relating to licensing and regulation of Cyber Cafés;

On February, 13,2002, the High Court ordered that Copies of the entire report be made available to the public for downloading on the VSNL website, the NIC website that runs the High Court daily board and the Bombay Bar Association website  to invite suggestions and comments from the public upto March 30, 2002.

The Committee was directed to  analyse all comments and to present a summary thereof to Court within 2 weeks thereafter. Matter was posted for further orders on  April 13, 2002.

naavi.org had invited the public to send their comments in this regard as it was a unique occassion where the Court had called for public comments on a report otherwise prepared in camera by an expert committee so as to provide an opportunity for the public to participate in the discussions.

The expert committee is  now about to submit its next report  to the Court. In spite of the request made to many ISP s, no ISP other than VSNL highlighted the issue and alerted their customers. It is therefore not clear if any significant comments might have been filed. If so, we can expect that the earlier recommendation of the Expert Committee is likely to find favour with the Court.

It is therefore necessary to once again bring before the public the nature of the recommendations made by the expert committee in this case, so that Cyber Cafe owners all over India understand their new responsibilities. Additionally, on several issues the report  affect ISP s.

In as much as Dishnet and Satyam are two large ISP s in the country also having a chain of  Cyber Cafes the case is of interest to such Corporates also.

The next generation of services under the Convergent economy will also throw up several more telephony and broadcast services within the gamut of Cyber Cafe's rendering their role more complicated.

The recommendations on the implementation of E-Governance in the tenth plan period has envisaged setting up of public internet access centers in all rural areas  and any legal restrictions that are now imposed on the Cyber Cafe's by virtue of the subject report will have its impact on them also.

In view of the above considerations a brief review of the recommendations made by the committee is taken up here.

Those persons or Companies who failed to respond to the earlier call have to now review if there is a need for them to move the court directly to implede in the matter and present their views.

The summary of the recommendations of the Expert Committee is as follows:

1 Site Blocking. The Committee comprehensively rejected the proposal for site blocking as being technically and legally unsound.

2 Cyber Cafés. The Committee’s recommendations include:

A suggested definition of Cyber Cafés to be included in the Rules under the Bombay Police Act.

 Procedures for licensing Cyber Cafés as none are as yet licensed or regulated;

Regulations requiring Cyber Café operators to demand photo id cards (of any kind) from all users;

Requiring that minors be restricted to using machines in the common open space of Cyber Cafés (i.e., not in cubicles)

Requiring that these machines be fitted with software filters;

 Providing for the maintenance of Internet Protocol address allocation time-stamped logs for all machines in the Cyber Café network.

3 Service Providers. The recommendations cover

Requirements for maintenance of time-stamped logs of different descriptions

 Requirements for synchronization of internal clocks and connectivity authentication logs

4 Educational Measures.

These include

Email and website information to be provided by ISPs informing the public about hazards and possible solutions;

Offering filter software to subscribers as an option;

 Setting up a hotline to the Cyber Crime Investigation Cell;

Taking steps to increase awareness about cyber crime in general.

Some quick comments on the above are given here for general information:

1. Definition of the Cyber Cafe:

The Definition of Cyber Cafe as recommended by the Committee is:

A Cyber Café means and includes any establishment by whatever name called, the object of the business of which is to make available to the general public, either for a fee or gratis or as part of rendering or supply of any other goods or services, access to and use of the Internet (in any of its forms or protocols, whether now in existence or yet to be implemented) for any purpose, including but not limited to, recreation and amusement, but does not include any place used purely as a residence or as an office or a place where access to the Internet is restricted to employees, staff or similarly authorised personnel; and a Cyber Café shall be deemed to be a place of public amusement under Section 2(9) of the Bombay Police Act, 1951

The above is a very broad definition that would cover all "Public Kiosks" that are planned and would be planned for various Citizen-Government interfaces as well as commercial establishments. The idea of identifying a Cyber Cafe as an "Place of Amusement" throws open the question why Cyber Cafe cannot be considered a "Library", "Education Institution" or a "Shopping Mall",  since these centers would be not only giving access to the Information Super highway but also will carry Tele Education and E-Commerce. Considering that 75 % of people use Internet for E-Mail purposes, it is also possible to consider that Cyber Cafe's are "Digital Post Offices". Ignoring all these alternate uses of the Cyber Cafe, declaring it as an "Amusement Place" shows a total lack of understanding of the Internet usage by the Committee.

2. Licensing of Cyber Cafes:

The Committee approved a licensing application form required for Cyber Cafés. This pro-forma is an Annexure to this Report. The Committee recommends the adoption of this pro-forma.

According to the suggestion, the Police Commissioner would be the licensing authority and an application has to be made in the prescribed form along with a grand list of collateral documents.

The documents to be submitted includes licenses issued from other authorities such as the Municipality, Health Department, Fire Brigade, Taxation, Electrical Contractor, MTNL, BMC etc.

It is also indicated that no religious, educational or hospital is within a radius of 100 meters from the Cyber Cafe.

Cyber cafe is also expected to submit a certificate from the ISP that he is permitted to resell or distribute ISP services.

List of hardware (Including make and brand names) and licensed software used and installed in the premises as well as telephone numbers  and the name of the hardware and software consultant, are also to be submitted along with the application. Particulars of software being used for prevention of access to pornographic and objectionable web sites should also be separately listed.

Particulars of internal networking computers and other peripherals and the site map of the network along with Ethernet addresses should also be submitted along with the application.

Additionally, the Cyber Cafe owner has to provide the following undertaking:

1) that he will maintain logs of IP addresses as allocated within to all machines within the Cyber Café along with corresponding time and date stamps of such allocations.

2) that he shall permit use of the Cyber Café only against production of a suitable photo id card and that he  shall ensure that no unauthorised or illegal activity takes place within the said premises;

3) that  he will ensure that minors shall be allowed to use only those machines that are in the common open area and not any machine that is behind a partition or in a cubicle, cabin or other similar enclosure.

4) that he will regularly supply and provide information in the prescribed time to the Licensing Authority, as provided under the Rules for Licensing and Controlling Places of Public Amusement (other than Cinemas) and Performances for Public Amusement including Cabaret Performances and Tamashas-1960 (public amusement rules in short) framed by the Commissioner of Police, Greater Mumbai under section 33 of Bombay Police Act – 1951;

5) that he will ensure and maintain the correctness of date and time on the computer system in the said Cyber Cafe;

6) that he will inform the Licensing Authority immediately the particulars of any changes in the data storage media (eg hard disks, tape drives, zip drives, JAZ drive, CD/DVD RW and other similar hardware for storage media) made with the computer systems in the said Cyber Café and also to the Cyber Crime Investigation Cell, Mumbai;

If any Cyber Cafe owner can state that he can effectively fulfill the above conditions, it would be nothing short of a miracle or that it only means that he has put up the necessary "Firewall" to protect himself from being hauled up by the Police for any of the innumerable conditions that are prescribed above.

Photo ID Card:

The Committee recommends that every visitor to a Cyber Café be required to produce any photo-id card. Children without photo id cards should be accompanied by an adult with a photo id card.

Physical Layout

The Committee recommends that all Cyber Cafés that have cubicles or partitions be required to ensure that minors are not allowed to use machines in cubicles or behind partitions.

 All ‘open’ machines must face ‘outward’, i.e., must be facing the common open space of the Cyber Café.

Software:

The Committee recommends that all ‘open’ machines, to which minors are restricted, be equipped with suitable safety software.

Special Regulatory Recommendations for ISP s

E-Mails

Using local clients

(a) Accurate time stamps must be incorporated by the outward SMTP server. The time should be synchronised with the local ISP in order to maintain coherence.

(b) Also the entitlement of the customer must be ensured; all ISPs must deny relaying. For example xyz@vsnl.com customer should not be able to send mails from rediffmail.com’s smtp server. (Ed: Please see the article Please Do not Play around with Digital Identities, and Block Spam Not Customers!!! for detailed comments)

Using Third Party Services

(a) As the authentication of identity cannot be ensured in a third party free web-based service, proper logs with time stamps should be maintained and forwarded immediately to investigating agency in case of enquiry.

Connectivity and Authentication: ISP Level

All the dialup customers should have non-repudiatable authentication and usage records.

The Remote Access Servers should have the some form of Caller Identification feature set up so as to log the telephone number from where the connection was established

All Remote Access Dial In User Service/Server (RADIUS) logs should be saved on some reliable removable media for permanent storage and easy retrieval.  It may be stored in a universal zipped format in order to conserve space and recorded on a monthly basis.

Time Clock Coordination

 All time clocks on ISP systems must be regularly checked and synchronized with universally accepted time synchronization services such as the Cesium Atomic Clock.

Record Keeping:

 As part of the terms of licensing of every ISP, every ISP should be required to include on all application forms for an Internet connection information as to whether the connection is being taken for use in a Cyber Café. If so, further information, sufficient to ascertain the Cyber Cafés control systems, should be separately taken by the ISP and kept on file.

Educational Measures:

E-Mail News Letters

 The Committee recommends that every ISP be required to send out periodic email newsletters to all subscribers (not just Cyber Cafés). This newsletter must contain information and warnings directed to parents about the ill effects of cyber pornography on minors and possible remedial measures.

Online Information

Similarly, the ISPs portal pages online must include information and warnings directed to parents about the ill effects of cyber pornography on minors and possible remedial measures. This is, typically, visualized as being more detailed than the information contained in the newsletter.

Protective Software

The Committee recommends that every ISP be required to offer its subscribers protective software, either for online download or on the Compact Discs containing the dial up connection installable and executable files.

The software may be offered free, or at a price in Indian rupees, or combined with some Internet connection package. Users have the option of taking the software.

The Internet Service Providers Association of India and the CCIC must co-ordinate among themselves and with experts in Internet technology and social sciences, to conduct online and offline camps and seminars, including at school and college levels, to educate the public about the adverse effects of cyber pornography on children, protective and remedial measures and detection mechanisms. These camps must be scheduled on a regular basis. (Ed: Cyber Law College Stands Vindicated on its stand!!!)

The above recommendations raise serious doubts about whether the Committee has far exceeded its brief and is trying to rewrite the Information Technology Act-2000 and imposing conditions that can never be properly complied with so that the Cyber Cafe owners and the ISP s are for ever be at the mercy of the Police.

naavi.org reiterates that any regulation which is considered an over regulation can only be a breeding ground for corruption and needs to be avoided.

naavi.org urges ISP s and Cyber Cafe associations to represent to the Court before it is too late to see that the recommendations  do not create a new power center which the Cyber Cafes and ISP s need to nurse.

The measures will be a serious blow to the E-Governance efforts to encourage setting up of Public Internet Access Centers and the Ministry of Information Technology should also immediately intervene.

The least that can be done is for Ministry of Information Technology to review the Expert Committee report and submit a recommendation to the Court.

Naavi

April 4, 2002

Related Articles:

The Dilemma of ID s for Cyber Cafe..Fit Case for a Big Debate.

Please Do not Play around with Digital Identities,

Block Spam Not Customers!!!

Detailed Report and Court Order

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